Returns & Exchanges
Our Return Policy
To return an item purchased from the A Leather Studio web shop, you must do so within 30 days of purchase. Items that are new (unworn and unused) can be returned for a full refund of the purchase price of the item. Unfortunately, we cannot accept returns for items that have been worn or show normal marks of wear.
Please contact us at email@example.com if you would like to return an item purchased from our web shop or exchange and item for a different style or color. After we receive your email we will provide further instructions.
Customers are responsible for shipping costs associated with a return. Please use a trackable shipping service for any returned or exchanged item being returned to A Leather Studio. We cannot assume responsibility for packages lost in transit without proof of delivery to A Leather Studio.
A Leather Studio processes refunds within one week after receiving the returned item. Refunds will be applied to the original credit card (or PayPal account). Please note that a credit issued to your card may take additional time to be acknowledged by your credit card institution.
If you need to exchange an item that you received as a gift, please contact us at firstname.lastname@example.org and we should be able to help you identify the order and proceed with the return. Let us know how we can help!